Delivery Information

Delivery Policy

1. The Goods will be delivered to you at the address you provided during the order process which may be an address other than the billing address.

2. Any dates quoted for delivery of the Goods are approximate only. If no date is specified then it will take place as soon as reasonably possible, but in any event within 30 days of the date of the Confirmation Notice, unless there is an Event Outside our Control, in which case clause 15 of our Terms and Conditions shall apply. In any case, orders received by 5pm are normally processed and despatched the following business day. 

3. If you have agreed to collect the Goods from our premises, delivery shall occur at our premises when we hand the Goods to you.

4. Unless clause 5 applies, if we have agreed to deliver the Goods to a delivery address which you have given us, delivery shall occur when we place the Goods in the physical possession of you or anyone you have identified to us as the person authorised by you to take delivery of the Goods.

5. If you have asked us to use an independent carrier other than our normal carrier to deliver the Goods to you, delivery shall occur when we deliver the Goods to that carrier.

6. You must examine the Goods within a reasonable time after arrival and let us know as soon as reasonably possible if they are faulty, damaged or not as described.

7. If no one is present at your delivery address to take delivery, the courier will advise you of its attempted delivery. You must then contact the courier to make arrangements for delivery of the Goods.

8. We may end the contract with you and charge you for any extra storage costs we have incurred if 

    8.1 we have agreed to deliver the Goods, you have not been available to take delivery on the date we agreed to deliver them, and we have not been able to re-arrange delivery within 14 Business Days of the original delivery date.

9. For Christmas deliveries, we recommend that you check the Website for the last order date. We will endeavour to dispatch all Goods that are in stock within 24 hours. However, we cannot guarantee delivery by 24th December.


We have:
tick_image Online retailer insurance
;